Under direction of the Principal Engineer, the Technical Services Supervisor supervises the technical and administrative aspects of new customer services, performs field inspections, assists in construction management, updates of construction records, and processing utility notices.
Schedules, assigns, and monitors work and establishes work standards and procedures for the technical services unit to accomplish objectives.
Provides technical assistance on Capital Improvement and operations and maintenance projects.
Supervises and participates in easement, right-of-way and fee title processing; reviews title documents, plats and legal descriptions.
Manages fee programs such as water and sewer connection fees, standby deferrals, and developer deposits; reviews procedures and documents generated by the work unit for accuracy.
Supervises drafting activities and as-built construction records management related to District facilities and infrastructure; maintains and updates the District’s standard plans and specifications.
Supervises and assists with providing information to owners/developers/engineers regarding new development; provides fire flow certificates; collects connection fees and may distribute temporary water meters; reviews plans and specifications prepared by developers and consultants for conformance to District standards and specifications; coordinates preparation of plan revisions and development agreements.
Coordinates contract administration for small projects; conducts pre-construction meetings; collects required documentation from contractors for bonding and insurance; processes change orders; prepares contract correspondence and progress pay estimates; reviews, resolves and negotiates contractor claims; approves final payment.
Performs field inspections and assists engineers in construction management tasks.
Supervises the work of facility inspectors and assigned staff; trains inspectors in inspection techniques and methods including proper work procedures, standards and safety practices; reviews work in progress or upon completion for compliance with applicable standards and regulations; assists with the selection of new employees; prepares and conducts employee evaluations, conducts informal counseling on work issues, prepares documentation and improvement plans to address work performance problems/deficiencies, and recommends and carries out approved disciplinary actions.
Performs special projects as assigned including but not limited to job scoping, pricing, and management of emergency construction activities.
Performs other duties as assigned.
DEMONSTRATED KNOWLEDGE OF AND PERFORMANCE IN THE FOLLOWING AREAS:
Civil engineering principles for water and sewer system design;
Plan check and design review processes and procedures;
Land surveying techniques;
Real estate title and transfer practices and procedures;
Applicable State laws and codes, and District codes, rules, regulations, standards, policies, and procedures;
Customer service methods, practices, and procedures;
Office software and computer programs and applications including engineering, business, and Geographic Information System (GIS) and Customer Information System (CIS) software applications;
Principles and practices of contract administration;
Applicable safety standards, practices, policies, and procedures;
Principles of effective training and supervision.
Supervise and perform a variety of technical services, functions, and activities;
Interpret, evaluate, and maintain technical plans, documents, and specifications;
Exercise sound judgment and initiative in analyzing complex problems and developing effective solutions and recommendations;
Plan and organize work to meet District needs and priorities;
Operate office equipment, including computers and supporting word processing, spreadsheet, email, and database applications including engineering and business software applications and GIS/CIS databases;
Perform mathematical calculations accurately;
Apply District codes, rules, and regulations and applicable state codes and laws;
Apply customer service practices to maintain courteous, empathetic, professional relationships with internal and external customers, even under pressure situations;
Communicate effectively, both orally and in writing;
Establish and maintain effective relationships with others in the course of work;
Learn and apply new information and technology;
Perform work in a safe manner and in compliance with safety standards, practices, policies, and procedures;
Provide effective training and supervision to others.
PHYSICAL AND SENSORY REQUIREMENTS:
Sufficient eyesight to read fine statistical reports and standard text and data on computer terminal screens;
Ability to speak and hear at normal conversational levels in person and over the telephone;
Manual dexterity to write legibly and to use calculators, computer terminal, and other general office machines;
Ability to lift and carry up to approximately twenty-five pounds; reach, bend, or crouch to use files and records
Operate safety devices and equipment and apply proper safety procedures in hazardous environments;
Ascend and descend ladders and stairs;
Tolerate physical presence at height of up to 100 feet on catwalks and walkways of large structures;
Withstand periods of physical exposure to fumes, odors, and dust, without incapacitating adverse effects;
Safely enter and leave confined spaces;
Walk on uneven and slippery surfaces;
Ability to travel to different sites and locations.
Training and Experience Guidelines
Any combination of training and experience, which demonstrates attainment of the required knowledge and ability to perform the required work (with reasonable accommodation, if needed), typically:
EDUCATION: High school diploma or equivalent supplemented with completion of two (2) years of course work in civil engineering, construction management, geography, planning, or a related field. A bachelor’s degree in civil engineering, construction management, geography, planning, or a related field is preferred.
EXPERIENCE: Four (4) years of engineering design, inspection or construction experience, including experience with Geographic Information System (GIS) applications.
REQUIRED CERTIFICATIONS, LICENSES, AND REGISTRATIONS: A valid California class C driver’s license must be maintained at all times.
It is the policy of the Las Virgenes Municipal Water District to ensure equal employment opportunity to all persons regardless of their race, color, national origin, religion, gender, sexual orientation, mental or physical impairment, ancestry, medical condition, marital status, or age (except where a bona fide occupational qualification). The District will act to ensure equal treatment to all persons in matters affecting recruitment, hiring, promotion, discipline, compensation, assignment, benefits, training, and layoff practices, and any other matters affecting employment with the Las Virgenes Municipal Water District. The same policy applies to all qualified Vietnam- era veterans, disabled veterans or other persons with disabilities that are capable of performing a particular job with reasonable accommodation to their disability.
In compliance with the American with Disabilities Act, if you need special assistance in the selection process please notify the Human Resources Division, in writing, upon applying.